Last updated: 26th December, 2021 - View Printable Version
Use Of This Website
Insurance Claims Solutions (“us”, “we”, or
“our”) operates the http://icsclaims.com.au / http://insuranceclaimssolutions.com.au websites
(hereinafter referred to as the “Service”).
This page informs you of our policies regarding the collection, use
and disclosure of personal data when you use our Service and the choices
you have associated with that data.
We use your data to provide and improve the Service. By using the
Service, you agree to the collection and use of information in
accordance with this policy. Unless otherwise defined in this Privacy
Policy, the terms used in this Privacy Policy have the same meanings as
in our Terms and Conditions, accessible from
http://icsclaims.com.au / http://insuranceclaimssolutions.com.au
Definitions
Service is the http://icsclaims.com.au / http://insuranceclaimssolutions.com.au websites operated by Insurance Claims Solutions
Personal Data means data about a living individual who can be
identified from those data (or from those and other information either
in our possession or likely to come into our possession).
Usage Data
is data collected automatically either generated by the use of the
Service or from the Service infrastructure itself (for example, the
duration of a page visit).
Cookies are small files stored on your device (computer or mobile device).
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide
us with certain personally identifiable information that can be used to
contact or identify you (“Personal Data”). Personally identifiable
information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data
We may use your Personal Data to contact
you with newsletters, marketing or promotional materials and other
information that may be of interest to you. You may opt out of receiving
any, or all, of these communications from us by following the
unsubscribe link or the instructions provided in any email we send.
Usage Data
We may also collect information on how the Service is
accessed and used (“Usage Data”). This Usage Data may include
information such as your computer’s Internet Protocol address (e.g. IP
address), browser type, browser version, the pages of our Service that
you visit, the time and date of your visit, the time spent on those
pages, unique device identifiers and other diagnostic data.
Location Data
We may use and store information about your
location if you give us permission to do so (“Location Data”). We use
this data to provide features of our Service, to improve and customise
our Service.
You can enable or disable location services when you use our Service at any time by way of your device settings.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.
Cookies are files with a small amount of data which may include an
anonymous unique identifier. Cookies are sent to your browser from a
website and stored on your device. Other tracking technologies are also
used such as beacons, tags and scripts to collect and track information
and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate
when a cookie is being sent. However, if you do not accept cookies, you
may not be able to use some portions of our Service.
Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.
Use of Data
Insurance Claims Solutions uses the collected data for various purposes:
To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
To provide you with news, special offers and general information about
other goods, services and events which we offer that are similar to
those that you have already purchased or inquired about unless you have
opted not to receive such information
Transfer of Data
Your information, including Personal Data, may
be transferred to — and maintained on — computers located outside of
your state, province, country or other governmental jurisdiction where
the data protection laws may differ from those of your jurisdiction.
If you are located outside Australia and choose to provide
information to us, please note that we transfer the data, including
Personal Data, to Australia and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Insurance Claims Solutions will take all the steps reasonably
necessary to ensure that your data is treated securely and in accordance
with this Privacy Policy and no transfer of your Personal Data will
take place to an organisation or a country unless there are adequate
controls in place including the security of your data and other personal
information.
Disclosure of Data
Disclosure for Law Enforcement
Under certain circumstances,
Insurance Claims Solutions may be required to disclose your Personal
Data if required to do so by law or in response to valid requests by
public authorities (e.g. a court or a government agency).
Legal Requirements
Insurance Claims Solutions may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of Insurance Claims Solutions
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability
Security of Data
The security of your data is important to us but
remember that no method of transmission over the Internet or method of
electronic storage is 100% secure. While we strive to use commercially
acceptable means to protect your Personal Data, we cannot guarantee its
absolute security.
Service Providers
We may employ third party companies and
individuals to facilitate our Service (“Service Providers”), provide the
Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform
these tasks on our behalf and are obligated not to disclose or use it
for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics is a web analytics service offered by Google that
tracks and reports website traffic. Google uses the data collected to
track and monitor the use of our Service. This data is shared with other
Google services. Google may use the collected data to contextualise and
personalise the ads of its own advertising network.You can opt-out of
having made your activity on the Service available to Google Analytics
by installing the Google Analytics opt-out browser add-on. The add-on
prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js)
from sharing information with Google Analytics about visits
activity.For more information on the privacy practices of Google, please
visit the Google Privacy & Terms web page:
https://policies.google.com/privacy?hl=en
Behavioral Re-marketing
Insurance Claims Solutions uses re-marketing services to advertise on third party websites to you after
you visited our Service. We and our third-party vendors use cookies to
inform, optimise and serve ads based on your past visits to our Service.
Google Ads (AdWords) Google Ads (AdWords) re-marketing service is
provided by Google Inc.You can opt-out of Google Analytics for Display
Advertising and customise the Google Display Network ads by visiting the
Google Ads Settings page: http://www.google.com/settings/adsGoogle also
recommends installing the Google Analytics Opt-out Browser Add-on –
https://tools.google.com/dlpage/gaoptout – for your web browser. Google
Analytics Opt-out Browser Add-on provides visitors with the ability to
prevent their data from being collected and used by Google Analytics.For
more information on the privacy practices of Google, please visit the
Google Privacy & Terms web page:
https://policies.google.com/privacy?hl=en
Facebook.
Facebook re marketing service is provided by Facebook Inc.You
can learn more about interest-based advertising from Facebook by
visiting this page: https://www.facebook.com/help/164968693837950To
opt-out from Facebook’s interest-based ads, follow these instructions
from Facebook: https://www.facebook.com/help/568137493302217Facebook
adheres to the Self-Regulatory Principles for Online Behavioral
Advertising established by the Digital Advertising Alliance. You can
also opt-out from Facebook and other participating companies through the
Digital Advertising Alliance in the USA
http://www.aboutads.info/choices/, the Digital Advertising Alliance of
Canada in Canada http://youradchoices.ca/ or the European Interactive
Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/,
or opt-out using your mobile device settings.For more information on
the privacy practices of Facebook, please visit Facebook’s Data Policy:
https://www.facebook.com/privacy/explanation
Links to Other Sites
Our Service may contain links to other sites
that are not operated by us. If you click a third party link, you will
be directed to that third party’s site. We strongly advise you to review
the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content,
privacy policies or practices of any third party sites or services.
Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from
anyone under the age of 18. If you are a parent or guardian and you are
aware that your Child has provided us with Personal Data, please contact
us. If we become aware that we have collected Personal Data from
children without verification of parental consent, we take steps to
remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy
from time to time. We will notify you of any changes by posting the new
Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our
Service, prior to the change becoming effective and update the
“effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any
changes. Changes to this Privacy Policy are effective when they are
posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: privacy@icsclaims.com.au or published on our website http://icsclaims.com.au/privacy-policy.aspx