The Claim Review Process
The Insurance Claims Solutions Team will review the insurance policy document and once you have confirmed you have insurance cover, we will notify the insurance provider that we wish to lodge a claim.
The insurance provider will then send the claim pack containing all the required claim forms that need to be completed to Insurance Claims Solutions.
All of this can seem quite overwhelming. We are here to support you through the entire claim process including assisting you in completing and gathering the required documentation to lodge your claim.
Once the claim has been lodged with your insurance provider a Claims Manager will be allocated to your case. This is our ICS Claims Team Member will liaise and assist you, on your behalf during your insurance claim assessment.
We will work with the insurance provider to ensure your claim is progressing whilst providing regular updates to you, therefore allowing you the time to concentrate on your health without any additional stress.